2.2.3.2.3.3 Problems in voter verification

As is discussed above, many respondents mentioned problems with PIN codes. In some countries, PINs arrived too late to be useful. In almost all countries, at least some PINs were lost entirely. Additionally, ICANN's expectation that users would keep PIN codes for up to 6 months caused problems. Some respondents suggested the use of digital signatures as a possible solution to this problem. Other concerns with regard to the technical problems towards the end of the member registration period were also raised. Surprisingly though, many of the respondents cast such problems as relatively minor, capable of being solved easily. Some respondents also claimed that the very fact that the election was held entirely online may have limited the participation of some (low-bandwidth) users. In addition, some respondents found the election procedure too complicated. Many "potential" voters lost interest during the several stages of membership registration, membership activation, endorsement period and the actual voting. Finally, the fact that the election took place during the summer vacation period compounded this problem.

2.2.3.2.3.2 The lack of outreach campaigning

2.2.3.3 Conclusions and Suggestions